Shipping policy

 

SHIPPING

All orders ship directly from Honolulu, Hawai‘i, USA. Please take this into account when estimating transit times.

Domestic shipping within the U.S.:

    • FREE Standard carbon-neutral shipping included on orders $75 USD and up
    • Standard carbon-neutral shipping: $4.99 USD (2-5 business days via USPS Ground Advantage)
    • Express carbon-neutral shipping: $12.25 USD (2-Day FedEx Express)

International shipping outside the U.S.:

    • FREE UPS Express carbon-neutral shipping included on orders $150 USD and up
    • UPS Express carbon-neutral shipping: $19 USD (7-10 business days via UPS Worldwide)

Regular orders are processed Monday-Friday Hawai‘i Standard Time and have a processing time of 1-2 business days. Approximate shipping times are listed above and are not guaranteed. You can always check on the status of your order by emailing orders@thoseseendancing.com.

All customers are emailed a tracking number as soon as their order ships. If a package is undeliverable to the address provided, the customer shall be responsible for any additional shipping charges. If a package is marked “Delivered” by the carrier and the customer did not receive the package, a claim must be made with the designated carrier; THOSE SEEN DANCING is not responsible for lost or stolen packages.

 

INTERNATIONAL ORDERS (orders shipping outside the U.S.):

Delivery times will vary on how fast the destination country releases the order from customs. THOSE SEEN DANCING is not liable for any customs clearance fees in the destination country upon arrival or any additional fees that are charged by carriers for shipping or processing. All applicable taxes, customs fees, and duties are the responsibility of the customer and differ between countries. (THOSE SEEN DANCING itself does not charge additional duties or taxes on international orders.)

Please note shipping times are approximate. THOSE SEEN DANCING is not responsible for any unexpected delays once your order has been shipped, including clearance delays. Shipping fees are non-refundable.